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Tools: n8n, Claude AI, Gmail
An AI-powered workflow that monitors your Gmail inbox and generates draft replies using Claude AI.
When a new email arrives, the workflow analyzes its content and creates a context-aware reply based on provided business knowledge. The draft is saved to Gmail Drafts as a threaded reply, with the recipient and subject pre-filled, ready for human review. No emails are sent automatically.
The workflow automatically filters out newsletters and no-reply senders. It responds in the sender's language.
Who this is for: Customer support teams, small business owners, and professionals who receive a high volume of emails and want AI-generated draft replies ready for review.
Demonstrated using NordicHome, a fictional Scandinavian furniture store.
1. Gmail Trigger monitors the inbox for new emails (every minute)
2. Automated emails are filtered out (no-reply, noreply, newsletter, notification, donotreply, unsubscribe)
3. The email content (sender, subject, body) is sent to Claude AI with the business knowledge base
4. Claude generates a professional, context-aware reply in the sender's language
5. The reply is saved as a Gmail Draft, threaded correctly under the original email, with the recipient and subject pre-filled
6. A human reviews and sends (or edits) the draft
Workflow overview: AI-generated draft replies saved automatically to Gmail for every incoming email
AI-generated draft reply saved automatically to Gmail Drafts
Draft reply generated by Claude AI: recipient, subject, and thread populated automatically
n8n workflow: Gmail Trigger → filter → Claude AI → Gmail Draft
Nodes: 5
Key integrations: Gmail (trigger + draft creation), Claude AI (via OpenRouter)
Notable features:
Automatic filtering of newsletters and automated senders (6 filter conditions)
Replies in the sender's language
Threaded correctly in Gmail (using threadId)
Draft only: no automatic sending, human stays in control
Business knowledge provided via system prompt (easily customizable for any business)